Privacy Policy

Sonico (the “App”) provides apps (the “Service”) for stores powered by Shopify. The App is owned and operated by Nikita Zanella. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account. Those informations are showed to you during the installation process, and can vary based on the app.

Additionally, we may collect the following types of personal information from you and/or your customers once you have installed the App:

• Information about you and others who may access the App on behalf of your store, such as name, email address, and account-related billing details.
• Technical information about individuals who visit your store, such as IP address, browser details, time zone, and cookie/device identifiers.
• App usage and diagnostic data, such as logs, performance metrics, and error reports.

We collect personal information directly from the relevant individual, through your Shopify account, and using technologies such as cookies, log files, tags, and pixels.

How Do We Use Your Personal Information?

We use the personal information we collect to provide, maintain, and improve the Service, including to:

• Configure and apply market-specific sales and discount settings.
• Support, troubleshoot, and secure the App.
• Communicate with you about your account, updates, and support requests.
• Analyze usage to optimize App performance and reliability.
• Comply with legal obligations and enforce our terms.

Sharing Your Personal Information

We may share your personal information with trusted service providers who help us operate the App (for example, hosting, analytics, customer support, and infrastructure providers), subject to appropriate confidentiality and data protection obligations.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Behavioural Advertising

We do not run ads and we do not use merchant or customer personal information collected through the App for behavioural advertising.

Your Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict use of your personal information. To exercise these rights, contact us using the details below.

If you are a European resident, we process your information to fulfill contracts with you and to pursue our legitimate business interests described above. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We retain personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we delete or anonymize it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, contact Nikita Zanella by email at support[at]sonico.dev

Mailing address: support[at]sonico.dev